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NTC | National Telecommunications Commission

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Frequently Asked Questions

In this section you can find answers to some of the frequently asked questions at the NTC. Questions are grouped according to categories. Please select from any of the categories to proceed to the specific topic you are interested.

Telecommunications

1. What is required in order to operate and maintain public telecommunications facilities and services in the Philippines?

Answer:

A Certificate of Public Convenience and Necessity (CPCN) or authorization predicted on a valid congressional franchise is required before an entity is allowed to install, operate and maintain public telecommunications facilities and services in the country.

2. How does one obtain a CPCN?

Answer:

To obtain a CPCN, an applicant has to file an application with the National Telecommunications Commissions Commission (NTC), pay the required filing fee, and after which, the application will be assigned a case number. A Notice of Hearing is published in a newspaper of general circulation. The application undergoes public hearings, is evaluated and an Order/Decision is issued granting the CPCN or Provisional Authority (PA).

3. Is there a limit of foreign ownership for companies intending to apply for CPCN or authorization?

Answer:

Foreign ownership is limited to 40%.

Licensing

1. Where can I file my application for NTC examination?

Answer:

Applications for examination may be filed at the following offices/addresses:

  1. NTC Central Office NTC Building, BIR Road, East Triangle, Diliman, Quezon City Telephone Number – (02) 924-25-95
  2. Any of the Regional Offices

2. What is the schedule of NTC examination in Manila? How much is the examination fee?

Answer:

The NTC examination is scheduled every Friday, unless it is declared a holiday. The examination fee is PHP50.00.

3. Where is the NTC examination conducted?

Answer:

The NTC examination is conducted at the NTC Office, BIR Road, East Triangle, Diliman, Quezon City, unless there is a new venue, which will be determined by the Radio Operator Examination Committee (ROEC). The new venue will be announced two (2) weeks earlier than the scheduled date of examination.

4. Where can I file my Radio Operator Certificate?

Answer:

Applications for examination may be filed at the following offices/addresses:

  1. NTC Central Office NTC Building, BIR Road, East Triangle, Diliman, Quezon City Telephone Number – (02) 924-25-95
  2. Any of the Regional Offices

5. What are the documents being issued by NTC for ships intended for international trade?

Answer:

  1. Cargo Ship Safety Radio Certificate (CSSRC)
  2. Ship Radio Station License (RSL)
  3. Ship Earth Station License (SES)
  4. Special Permit for Domestic Vessels to Engage Temporarily in International Trade

6. What are the requirements for the issuance of New Radio Station License (RSL) on board vessel engaged in the international trade?

Answer:

  1. Application for Permit to Purchase/Possess;
  2. Application for New Radio Station License;
  3. Authenticated Copy of Latest Issued Temporary Permit;
  4. NTC Survey Report Form properly accomplished by NTC authorized Classification society and properly signed by any authorized representative of the Philippine Consulate at place of survey or by the Master of the vessel countersigned by the President/Manager of the Company
  5. Authenticated copy of the Certificate of Philippine Registry;
  6. Accounting Authority Service Contract entered into by despondent Owner and SGV and Company;
  7. Valid General Operators Certificates of two (2) deck officers.
  8. Contract of Employment of deck officers issued by POEA/Certificate of Employment issued by Shipping Company
  9. Copy of valid Shore-based Maintenance Agreement

Miscellaneous

1. What is Interconnection?

Answer:

Interconnection, as defined by Republic Act 7925 is the linkage, by wire, radio, satellite or other means, of two or more existing telecommunications carriers or operators with one another for the purpose of allowing or enabling the subscribers of one carrier or operator to access or reach the subscribers of the other carriers or operators.

2. Is voice over internet allowed by the NTC?

Answer:

It is not prohibited. However, it should follow rules on voice service. Please contact the NTC for further clarification.

3. What is convergence?

Answer:

The November 2000 Report: Incremental Change or step Function Gain? Positioning the Philippines’ Communications sector in the Emerging WTO Environment by Cutler and Company defines convergence as; the progressive integration of the value chains of the information and content industries- telecommunications, posts multimedia, electronic commerce, broadcasting, information technology, and publishing industries into a single value chain based on the common use of distributed

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Contact Details

Office of the Commissioner

Broadcast Services Division

broadcast@ntc.gov.ph
+63.2.8924.3744

Equipment Standards Division

equipment.standard@ntc.gov.ph
+63.2.8924.4006

Commission Secretariat

secretariat@ntc.gov.ph
+63.2.8924.3738

Radio Spectrum Planning Division

spectrum@ntc.gov.ph
+63.2.8924.4069

Legal Branch

legal@ntc.gov.ph
+63.2.8924.3746

Internal Legal Affairs Division

internal.litigation@ntc.gov.ph
+63.2.8924.4033

Adjudication Division

adjudication@ntc.gov.ph
+63.2.8924.3771

Consumer Welfare & Protection Division

consumer@ntc.gov.ph
+63.2.8920.4464 +63.2.8926.7722 +63.2.8921.3251

Regulation Branch

regulation@ntc.gov.ph
+63.2.8924.4026

Services and Interconnection Division

interconnection@ntc.gov.ph
+63.2.8924.3725

Network and Facilities Division

networks@ntc.gov.ph
+63.2.8920.4472

Special Licensing Branch

special.licensing@ntc.gov.ph
+63.2.8924.4024

Safety Radio Services and STCW Compliance Division

safety.stcw@ntc.gov.ph
+63.2.8924.3731

Special Radio Services Division

special.radio@ntc.gov.ph
+63.2.8924.4079

Industry Planning & Management Branch

industry.planning@ntc.gov.ph
+63.2.8926.7108

industry.research@ntc.gov.ph
+63.2.8924.3765

Planning, Financial & Management Branch

Finance Division

finance@ntc.gov.ph
+63.2.8924.3734

Administrative Branch

General Services Division

gen.services@ntc.gov.ph
+63.2.8924.3743

Human Resource Division

human.resource@ntc.gov.ph
+63.2.8924.3775

Citizen's Charter

2022 Third Edition

Updated March 2022

  • Foreword
  • First Page
  • Agency Profile
  • List of Services

Central Offices - External Services

Office of the Commissioner

  • Broadcast Services Division (BSD)
  • Equipment Standards Division (ESD)
  • Commission Secretariat (COMSEC)

Legal Branch

  • Consumer Welfare And Protection Division(CWPD)

Regulation Branch

  • Services And Interconnection Division (SID)
  • Networks And Facilities Division (NFD)

Special Licensing Branch

  • Safety Radio Services And Stcw Compliance Division (SSCD)
  • Special Radio Services Division (SRSD)

Planning, Financial and Management Branch

  • Finance Division (FD)

Administrative Branch

  • General Services Division (GSD)

Central Offices - Internal Services

Office of the Commissioner

  • Radio Spectrum Planning Division (RSPD)

Planning, Financial and Management Branch

  • Finance Division (FD)

Industry Planning Management Branch

  • Information Technology Unit (ITU)

Administrative Branch

  • Human Resource Division (HRD)
  • General Services Division (GSD)

Regional Offices - External Services

Office of the Regional Director

  • Enforcement And Operations Division (EOD)
  • Financial And Administrative Division (FAD)

Regional Offices - Internal Services

Office of the Regional Director

  • Financial and Administrative Division (FAD)
  • Feedback
  • List of Offices
  • Interim Guidelines for Filing/submission of Applications for Certificates, Permits, or Licenses at the National Telecommunications Commission During the Period of State of National Emergency Due to Covid-19 Pandemic
  • People’s Freedom on Information Manual

Quasi-Judicial Process

Office of the Regional Director

  • The 2006 Rules of Practice and Procedure Before the National Telecommunications Commission
  • Proceedings Before the National Telecommunication Commission – Legal Branch During the State of Public Health Emergency